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Healthcare

  • Fostering connectivity and facilitating mutual aid in hospitals and patient facilities.
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Overview

Achieving full and reliable communications coverage within hospitals and healthcare facilities is rarely an easy feat. Older building infrastructure and subterranean floors typically interfere meaningfully with RF propagation. Eastern Communications is uniquely positioned to provide healthcare facilities with the products, infrastructure, and services they need to ensure in-building connectivity and interoperability with outside support.

Capabilities

Our breadth of capabilities offers full-service solutions for hospitals and healthcare facilities. From individual subscribers to full system upgrades and long-term managed support, our expert team stops at nothing to ensure full communication reliability.

MANAGED & SUPPORT SERVICES

Eastern’s customer-specific coverage levels range from basic device replacement to full scale, 24/7/365 on-site response plans. For hospitals, Eastern is your “easy button,” providing expert maintenance solutions tailored to your specific needs.

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ENGINEERING & SYSTEM DESIGN

In the technically demanding realm of mission critical communications, Eastern is recognized as one of the premier service providers in the United States. Whether leveraging our niche expertise to tackle an unsolvable RF challenges on legacy systems, or collaborating to develop an uninterrupted path towards upgrade, Eastern is there for our partners in healthcare.

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IMPLEMENTATION ASSURANCE

Whether working directly with hospitals, or supporting our dealers who are servicing their local healthcare facilities, we regularly serve as a technical backstop for our customers, helping them take on increasingly larger and more complex challenges on their own, developing stronger in-house expertise while ensuring mission success along the way.

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Cybersecurity Support Services

As increasingly interconnected systems process ever growing data streams, there is no one blanket solution for cybersecurity. Eastern stands ready to harden your network specifically against RF-enabled cyberattacks, with ongoing monitoring and quarterly update services to help ensure defense in depth from a wireless perspective against malicious activity.

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Products

Our partners in healthcare rely on our products and services to ensure in building connectivity and mutual aid. With robust and reliable communication systems and unique understanding of RF propagation in unfavorable architectural environments, Eastern regularly works with hospitals and patient facilities to address their specific needs.

Success Stories

Healthcare facilities trust Eastern Communications for the industry's best technical sophistication, reliability, and security. Read more about our customers' successes below.

Hospital-wide Communications with Mutual Aid

A major metropolitan hospital system required internal communications in an RF-unfavorable environment for its internal security and maintenance, but also required the ability to interoperate with outside responders and leverage mutual aid. By understanding the specific constraints of the communications environment and specific customer needs, Eastern facilitated robust coverage in a cost-effective way throughout the campus.

Where We Work

Eastern's exclusive channel partners comprise our primary dealer network, and we serve customers nationally with our extensive network of partners. Wherever your communication needs exist in the United States, Eastern and our team of partners stand ready to provide technical expertise and localized, on-site support.

Need a better communications solution? We hear you.

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"Eastern will never leave you hanging - they are always willing to solve a problem together. They have a phenomenal team...with the same mindset - get the job done - do it right."

- David Kho, CellGain

"Eastern is incredibly responsive and reliable. When we call needing a quote or with a technical problem, we get someone on the phone right away or a call back from the engineering team within 10 minutes."

- Eastern Dealer, Northeast US

"Eastern's entire team knows their systems and product lines inside and out, and it gives you incredible security in the partnership."

- Leading RF Infrastructure Manufacturer

"They're an advocate voice on our side...and we trust Eastern to keep our commercial proprietary information secure."

- Matthew Dean, Radio Communications Company

"Eastern has a breadth of experience with vendors in the industry - be it radio system manufacturers, radio providers, filtering products - and that depth...allows them to bring that as a value-add to their clients."

- Eastern Dealer, Southeastern US

"You're not going to find many who are more respected than Eastern."

- Leading Critical Communications Manufacturer

"They have a passion for the business and the customer. They love the communications industry and they want to do everything in their power to get it right for their dealers and their customers."

- L3Harris, Indirect Channel Manager

"When [we partnered with Eastern as a dealer]...our business increased tremendously when we didn't have to deal directly with the parent company...it adds a layer of support that we hadn't had before."

- Eastern Dealer, Mid-Atlantic

"Our speed and ability...are much faster than it was before we had Eastern's support."

- David Tievy, Superior Communications